Frequently Asked Questions
Q: Do you do jewelry repair?
A: At any time throughout the life of your Erica Freestone jewelry, you may send it to me for a general 'check up', re-finishing, or repair. Please email me through my contact page to arrange. More information can be found on the Jewelry Care page under my Craftsmanship Guarantee.
I do not repair non-Erica Freestone jewelry.
Q: Can you work with my stones or re-work my old jewelry or recycle my old gold jewelry?
A: Occasionally I am happy to take on a project like this but sometimes I pass. It depends on what you're looking for, how much you'd like to spend, and a few other factors. If you have a project like this in mind please get in touch with me through my contact page and provide me with as many details as you can about your idea.
Q: DO YOU DO CUSTOM WORK?
A: Yes! My maiden name is Freestone, and I've always wondered whether it was fate or coincidence that turned me into a jeweler. When I started my business back in 2011, it just seemed fitting to call it by my name. Now, although I'm a happily married "Mrs." I decided to keep my business name the same!